# Live from day one. Supported for every day after.

Your IPSecure® platform and marketplace data collection are live the day you become a customer. From there, a dedicated team with expertise in your vertical helps operate, expand, and strengthen the program.

[Meet your support team ↗](/#demo) [See the launch process ↓](/content/solutions/managed-program-support#launch/index.html)

## CUSTOMER DEPLOYMENT **LIVE / DAY 01**

- **ACTIVATION:** **DAY 01**
- **DATA COLLECTION LIVE**
- **PLATFORM DATA COLLECTION LIVE**
- **DEDICATED TEAM ASSIGNED**
- **buyer AI AGENTS CONFIGURED**
- **AUTH + ENFORCEMENT SUPPORTED**
- **PROGRAM ACTIVE**

**DAY 01** Platform + data collection live

- **1:1** Dedicated vertical support team
- **24/7** Emergency response available

## From first setup. To first action.

IPSecure® guides the entire deployment—from platform configuration and buyerAI creation to physical authentication and enforcement operations—so your teams can create impact without having to assemble the process themselves.

1. **Connect**: Activate marketplace data collection and establish the initial brand, catalog, and user scope.
2. **Configure**: Set platform permissions, operational guardrails, priorities, and enforcement workflows.
3. **Create**: Build buyerAI Agents around the threats, markets, products, and spending parameters that matter.
4. **Launch**: Begin monitoring, purchasing, authentication, and evidence-backed enforcement.

## Expertise matched to your business

### A dedicated team. Built around your vertical.

Every customer is assigned an experienced account management team with specialized knowledge of their industry, products, marketplace risks, and enforcement priorities.

1. Vertical-specific program leadership
2. Legal + ecommerce alignment
3. Authentication + investigative support
4. Marketplace enforcement expertise

## Powerful agents, simple to launch

Creating, training, and launching a buyer **AI** Agent is designed to be simple. Your IPSecure® team guides each step, and most customers are ready to launch their own Agents after only a few minutes of training.

### buyer AI AGENT CONFIGURATION

- AGENT FOCUS: **KNOWN BAD ACTORS / PRIORITY PRODUCTS**
- PURCHASE MODE: **AUTONOMOUS WITH APPROVED GUARDRAILS**
- MARKETPLACE SCOPE: **AMAZON + WALMART**
- SETUP READINESS: **100% READY TO LAUNCH**

## Enforcement expertise for every use case

### The right pathway. A proven process behind it.

From design-right infringement and counterfeit products to regulatory non-compliance, IPSecure® specialists bring deep experience and scalable processes to every enforcement pathway your brand requires.

1. **Counterfeit products**: Confirm physical product signatures, preserve evidence, and remove infringing sellers at scale.
2. **Design rights**: Apply the right marketplace pathway and supporting evidence to protect distinctive product design.
3. **Regulatory non-compliance**: Connect marketplace activity with the applicable regulatory standard and proven submission process.
4. **Distribution + reseller**: Address diversion, unauthorized resale, MAP, warranty, and contractual partner compliance.
5. **Seller + content violations**: Route each threat to the correct seller-level or listing-content enforcement action.
6. **Platform escalations**: Manage pushback, failed actions, appeals, and complex marketplace escalation pathways.

## Support that grows with the program

### More than implementation. An operating partner.

Your IPSecure® experts continue facilitating the work that keeps legal, ecommerce, investigations, and leadership connected long after launch.

1. **Ongoing program support**: A dedicated team that understands your priorities, active cases, and marketplace program.
2. **Executive briefings**: Clear leadership updates connecting marketplace threats, enforcement outcomes, and revenue impact.
3. **Custom reporting**: Purpose-built views and reports for legal, ecommerce, investigations, and executive stakeholders.
4. **Marketplace escalations**: Experienced support for complex platform responses, rejections, and urgent seller matters.
5. **API data sharing**: Help coordinating secure, useful data flows into the systems and teams that need them.
6. **Emergency response**: Optional 24/7 coverage and weekend support when critical marketplace threats cannot wait.

## When risk cannot wait

### The bad guys never sleep. Neither does buyer **AI**.

Optional 24/7 emergency response and weekend support services keep critical seller threats moving toward action—even when they surface outside ordinary business hours.

- EMERGENCY RESPONSE NETWORK: **MONITORING ACTIVE**

**Live on day one. Stronger every day after.**

Launch quickly, operate confidently, and scale every part of your marketplace protection program with experienced support beside you.